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¬†¬†¬† 6.2 How to change my PIN?
The loan quota and loan period vary among different categories of users. Click here for detailed information.
It is because someone has recalled your book. Books charged out are subject to recall 14 days after they have been charged out.
If there are more than 1 hold to any item, the loan period will be shortened to 1 week for students and 2 weeks for staff and postgraduate students.
From "My Library Account" page at http://library.ln.edu.hk/patroninfo, mark the item(s) you want to renew and click the "renew selected items" button. Make sure the process is completed with no error messages. Then jot down the new due date for your own reference. Books & CD-ROM¬†with text can be renewed within 3 days before the due dates for students and within 7 days for staff.¬†Moreover, overdue General Collection items can be online renewed provided that students and staff do not have unsettled fines payment equals to HK$5 or above.
It depends on the type of materials and your user status. Please refer to the loan quotas & loan periods for details.
Most common reasons include:
For assistance, please contact the Circulation Counter at 2616-8586 or email email@example.com.
Find and display the book information with the Library Catalogue. If a book is checked out, click the "Request / Hold" button. The book will be held for you for three days on the hold shelf after it is returned. Academic staff can place up to 20 hold requests. Other users can request up to 10 items.
When the book is returned, it will be held on the hold shelf for three days for you if you are the first in the hold queue. You should check your Library Account (http://library.ln.edu.hk/patroninfo) or email account to see if your requested item(s) has arrived. If there are item(s) held for you, you will see a "display held items" button in your circulation record.
In addition, you may sign up for the Library notice SMS alert service and get notified when the requested book is ready. For details, see http://libguides.ln.edu.hk/content.php?pid=338538&sid=2768448
That would depend on the kind of library material, original loan period and how late it is returned. Click here for details.
Yes. You can still borrow books. However, it is suggested that you should return the overdue item as soon as possible to prevent owing too much fines. You won't be able to borrow any more books if your overdue fine reaches certain limit.
Patron accounts with overdue fines equal to five dollars or more will be temporarily blocked for further borrowing. You should clear the fines in order to resume your borrowing privilege.
No. The Library does not charge extra fines for such items. Overdue fine rate is counted as usual (See the Table for Overdue Fines).
If you put the overdue book in the book drop after the library is closed, fines will be counted up to the date you put it in the book drop.
Please refer to this page for the service hours for fines collection:
The Library PIN (Personal Identification Number) is a personal password for additional privacy protection. It is different from the barcode on your staff / student ID card. For Hong Kong Identity Card (HKID) holder, your default PIN is the first 4 digits of your HKID number (e.g. If your HKID number is A123456(7), the PIN would be 1234). For other eligible library users, your default PIN is the last 4 digits of your Library Card Barcode number (e.g. If your Barcode is 22000123456789, the PIN would be 6789).
I have lost a book borrowed from the library. What should I do? Can I replace the book by buying the book myself?
Borrowers are responsible for any loss of or damage to items charged out. You should report at the Circulation Counter and fill in a ‚ÄúRecord of Lost Item‚ÄĚ form. You are liable for the cost of the replacement (If the cost of replacement cannot be verified (e.g. gift or out of print title), an average book price of HK$500 will be charged), a processing fee (HK$100), and the accumulated overdue fine.
You can buy the book by yourself or the Library will purchase it for you. Please note that processing fee is still charged even if you buy the item yourself.
I found the lost book after I‚Äôve reported loss of item in the Library. Can I cancel the lost record?
If you find the book after the Library has already placed the order and the vendor can cancel the order or the book is out of print, the Library will take the book back. Item cost will be refunded.
Under any of the following circumstances, the Library will not take the lost book back:
All the not acceptable items will be returned to the user.
The book is marked as "AVAILABLE" because nobody has checked out the book. Usually, you did not find the book because: