Lingnan University Library MLLC Survey 2009

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Lingnan University Library MLLC Survey 2009
 
(16 Mar - 29 Mar 2009)      
Have you ever used MLLC
Response Number Percent Graph
1. Yes 76 77%
2. No 13 13%
(No Answer) 10 10%
Total Number of Responses: 99      
On average, how many days per week do you use MLLC
Response Number Percent Graph
1. 1 day 27 36%
2. 2 days 20 27%
3. 3 days 17 22%
4. 4 days 6 8%
5. 5 days 2 3%
6. 6 days 0 0%
7. 7 days 3 4%
Total Number of Valid Responses: 75      
Overall, are you satisfied with MLLC
Response Number Percent Graph
1. Yes 66 83%
2. No 14 17%
Total Number of Valid Responses: 80     
I visit MLLC because of
Response Number Percent Graph
A course assignment 23 23%
Independent Study 33 34%
Leisure 55 56%
Total Number of Valid Responses: 98      
Purpose of your last visit to MLLC was
Response Number Percent Graph
To listen to music CDs 3 3%
To scan documents/photos 7 7%
To see the new display materials 22 22%
To study 21 21%
To use colour printing 3 3%
To use language learning materials 13 13%
To use microfilm reader 0 0%
To use Microsoft Office software on the PCs 12 12%
To watch Local TV programmes 8 8%
To watch movies 26 27%
To watch television 14 14%
To borrow or return Audio-visual materials (e.g. DVD, VCD etc) 39 40%
Others (please specify) 2 2%
(No Answer) 0 0%
Total Number of Valid Responses: 98     
Helpfulness of staff
Response Number Percent Graph
1. Very Satisfied 19 25%
2. Satisfied 32 43%
3. Acceptable 18 24%
4. Dissatisfied 4 5%
5. Very Dissatisfied 2 3%
Total Number of Valid Responses: 75      
Politeness of staff
Response Number Percent Graph
1. Very Satisfied 21 28%
2. Satisfied 36 48%
3. Acceptable 13 18%
4. Dissatisfied 4 5%
5. Very Dissatisfied 1 1%
Total Number of Valid Responses: 75     
Online registration system for language learning programmes
Response Number Percent Graph
1. Very Satisfied 9 13%
2. Satisfied 28 39%
3. Acceptable 31 43%
4. Dissatisfied 3 4%
5. Very Dissatisfied 1 1%
Total Number of Valid Responses: 72      
MLLC web page
Response Number Percent Graph
1. Very Satisfied 11 15%
2. Satisfied 30 41%
3. Acceptable 27 36%
4. Dissatisfied 6 8%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 74      
Language Learning Online web pages
Response Number Percent Graph
1. Very Satisfied 11 16%
2. Satisfied 22 32%
3. Acceptable 29 42%
4. Dissatisfied 7 10%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 69      
Easiness in finding materials from the Library Catalogue
Response Number Percent Graph
1. Very Satisfied 11 15%
2. Satisfied 26 35%
3. Acceptable 29 39%
4. Dissatisfied 8 10%
5. Very Dissatisfied 1 1%
Total Number of Valid Responses: 75      
Easiness in locating materials on shelves
Response Number Percent Graph
1. Very Satisfied 9 12%
2. Satisfied 25 33%
3. Acceptable 32 43%
4. Dissatisfied 7 9%
5. Very Dissatisfied 2 3%
Total Number of Valid Responses:75     
Up-to-dateness of materials in your subject area
Response Number Percent Graph
1. Very Satisfied 12 16%
2. Satisfied 22 30%
3. Acceptable 34 45%
4. Dissatisfied 4 5%
5. Very Dissatisfied 3 4%
Total Number of Valid Responses: 75     
Overall collection coverage and quality
Response Number Percent Graph
1. Very Satisfied 9 12%
2. Satisfied 30 40%
3. Acceptable 24 32%
4. Dissatisfied 12 16%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 75      
Loan quota for MLLC materials
Response Number Percent Graph
1. Very Satisfied 11 15%
2. Satisfied 36 48%
3. Acceptable 23 31%
4. Dissatisfied 5 6%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 75     
Loan period for MLLC materials
Response Number Percent Graph
1. Very Satisfied 10 13%
2. Satisfied 24 32%
3. Acceptable 22 29%
4. Dissatisfied 14 19%
5. Very Dissatisfied 5 7%
Total Number of Valid Responses: 75      
Video booths
Response Number Percent Graph
1. Very Satisfied 13 18%
2. Satisfied 38 53%
3. Acceptable 17 23%
4. Dissatisfied 2 3%
5. Very Dissatisfied 2 3%
Total Number of Valid Responses: 72      
Audio booths
Response Number Percent Graph
1. Very Satisfied 9 13%
2. Satisfied 39 55%
3. Acceptable 15 21%
4. Dissatisfied 5 7%
5. Very Dissatisfied 3 4%
Total Number of Valid Responses: 71      
TV booths
Response Number Percent Graph
1. Very Satisfied 11 16%
2. Satisfied 41 58%
3. Acceptable 18 25%
4. Dissatisfied 1 1%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 71      
PCs
Response Number Percent Graph
1. Very Satisfied 15 21%
2. Satisfied 39 54%
3. Acceptable 12 17%
4. Dissatisfied 6 8%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 72     
Colour laser printer
Response Number Percent Graph
1. Very Satisfied 12 17%
2. Satisfied 36 51%
3. Acceptable 22 31%
4. Dissatisfied 1 1%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 71      
Microfilm readers/printers
Response Number Percent Graph
1. Very Satisfied 10 15%
2. Satisfied 30 42%
3. Acceptable 30 42%
4. Dissatisfied 1 1%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 71      
Document scanner
Response Number Percent Graph
1. Very Satisfied 12 17%
2. Satisfied 31 43%
3. Acceptable 27 38%
4. Dissatisfied 2 2%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 72     
Mini-threater
Response Number Percent Graph
1. Very Satisfied 12 17%
2. Satisfied 37 52%
3. Acceptable 20 28%
4. Dissatisfied 2 2%
5. Very Dissatisfied 1 1%
Total Number of Valid Responses: 72      
New Display Area
Response Number Percent Graph
1. Very Satisfied 15 21%
2. Satisfied 35 49%
3. Acceptable 19 27%
4. Dissatisfied 2 2%
5. Very Dissatisfied 1 1%
Total Number of Valid Responses: 72     
Cleanliness
Response Number Percent Graph
1. Very Satisfied 29 39%
2. Satisfied 33 46%
3. Acceptable 8 11%
4. Dissatisfied 2 2%
5. Very Dissatisfied 2 2%
Total Number of Valid Responses: 74     
Quietness
Response Number Percent Graph
1. Very Satisfied 26 35%
2. Satisfied 29 39%
3. Acceptable 10 14%
4. Dissatisfied 7 10%
5. Very Dissatisfied 2 2%
Total Number of Valid Responses: 74     
Lighting
Response Number Percent Graph
1. Very Satisfied 28 38%
2. Satisfied 33 45%
3. Acceptable 13 17%
4. Dissatisfied 0 0%
5. Very Dissatisfied 0 0%
Total Number of Valid Responses: 74     
Temperature
Response Number Percent Graph
1. Very Satisfied 15 20%
2. Satisfied 27 36%
3. Acceptable 19 27%
4. Dissatisfied 9 12%
5. Very Dissatisfied 4 5%
Total Number of Valid Responses: 74      
New services you would recommend
Response Number Percent Graph
A. A3 colour laser printers 5 5%
B. Octopus printing service 28 29%
C. Language Learning Workshop (For example, Japanese, Mandarin, Spanish etc) 32 33%
D. Multimedia Mac workstations 17 17%
E. Palm ; Pocket PC 11 11%
F. Dictionary Software 28 29%
G. Language Learning database e.g. IELTS, TOEFL 42 43%
H. Portable Cassette Recorder for lending 5 5%
I. Portable MP3 Recorder for lending 17 17%
J. TV Broadcast - NOW TV 30 31%
K. TV Broadcast - TVB Pay Vision 28 29%
L. Others (please specify) 2 2%
Total Number of Valid Responses: 98      
Gender
Response Number Percent Graph
Male 30 31%
Female 66 69%
Total Number of Valid Responses: 96      
Status
Response Number Percent Graph
Lingnan Full-time Student 71 74%
Lingnan Part-time / Joint Program Student 9 10%
Lingnan Academic / Research Staff 3 3%
Lingnan Non-academic Staff 13 13%
Others/ Non-Lingnan User 0 0%
Total Number of Valid Responses: 96      
Length of time at Lingnan University
Response Number Percent Graph
1. 1st Year 38 39%
2. 2nd Years 28 29%
3. 3rd Years 17 18%
4. More than 3 Years 14 14%
5. Non-Lingnan User 0 0%
Total Number of Valid Responses: 97     
Academic major
Response Number Percent Graph
1. Accountancy 12 14%
2. Business Management 3 3%
3. China and Asian pacific Affairs 0 0%
4. Chinese 2 2%
5. Computing and Decision Sciences 2 2%
6. Cultural Studies 9 10%
7. Economics 2 2%
8. Economics and Public Policy 2 2%
9. English studies 2 2%
10. English and Education 5 6%
11. Finance 3 3%
12. History 4 5%
13. Human Resource Management 0 0%
14. International Banking and Finance 0 0%
15. Liberal Studies 0 0%
16. Logistic and Decision Science 0 0%
17. Marketing and International Business 3 3%
18. Philosophy 4 5%
19. Political Science 3 3%
20. Risk and Insurance 1 1%
21. Social Issue and Policy 4 5%
22. Sociology 5 7%
23. Translation 6 8%
24. Visual studies 1 1%
25. Research Centres/Inst. 0 0%
26. Associate of Arts 3 3%
27. Associate of Business Studies 2 2%
28. Associate of Social Sciences 1 1%
29. Pre-Associate Degree 2 2%
30. Diploma 0 0%
31. Others 6 8%
Total Number of Valid Responses: 87      
      

Lingnan University Library