Replies to User Suggestions

SUGGESTIONS ON STUDY CARRELS [28 Feb 2010]

Thank you for your suggestion to the Library.

Individual study carrels on Library 1/F were removed to make rooms for additional book shelves. Please note that two study rooms are available on 3/F to provide new quiet study space for users.

According to Library Regulations 2.8: Reservation of seats in the Library is not permitted. Items including Library books left attended on Library tables exceedingly twenty minutes may be removed by Library staff. Please contact circulation counter staff if any assistance is required.

SUGGESTIONS ON PRINTERS AND STAPLERS IN THE CHIANG CHEN INFORMATION COMMONS [08 Feb 2010]

Thank you very much for your suggestions on printers and staplers in the Chiang Chen Information Commons (IC).

Octopus and network account printers:
The Library and ITSC are gradually replacing the account-based network printers with Octopus network printers due to several advantages of the latter such as:

SUGGESTION ON PROVIDING ONLINE PLAGIARISM-DETECTION SERVICE [7 Feb 2010]

Thank you for your suggestion. Please note that the University has recently purchased Turnitin (a web-based plagiarism-detection service) and integrated it into WebCT.  We would be glad to forward your suggestion to the relevant department for consideration.

SUGGESTIONS OF MICROFILM READERS & NOISE IN THE LIBRARY [30 Nov 2009]

Thank you for your comment and suggestion to the Library. Signs are now put up for reminding students to keep quiet. Library staff will also remind users to conduct work at a reasonable noise level if they are found talking loudly in the Library. However, if you identify any student who is talking too loudly in the public area or have any other problem when using the Library, please do not hesitate to contact staff at the Circulation Counter or Information Commons Counter. We can send a staff to help you on spot.

NOISE CONTROL POLICY [22 Oct 2009]

Thank you for your comment and suggestion to the Library.

As the Reading Rooms on 3/F are newly opened for use, appropriate quiet signs will be put up to remind students for being considerate when using the Library.

SUGGESTIONS ON STUDY CARRELS AND OPENING HOURS [13 Sept 2009]

Please be informed that 2 new study rooms on 3/F of the Library will be available for use in October. We hope that with these new studying facilities, users' study and research needs will be better met. The Library will adjust the opening hours according to actual demand. From 14 September 2009, the Library will close at 0:00 mid-night, Monday to Thursday, and close at 8:00 pm, Saturday and Sunday, during term time. But due to the low usage of library resources and services during the summer period, the Library does not have any plan to provide long opening hours in summer.

SUGGESTIONS ON LIBRARY SERVICES AND OPENING HOURS [23 Aug 2009]

In addition to supporting learning and research needs, academic
libraries are serving a variety of different purposes today.
The Lingnan Library has already provided several new facilities, including the
information commons, cafe, individual and group project rooms, in the
past few years, for meeting emerging new needs. Library staff will
remind users to use mobile phones, have drinks from vending machine,
discuss for their assignments, etc., in designated areas only. From our
experience, most users are cooperative to follow our instructions.

LIBRARY OPENING HOURS [5 Aug 2009]

Due to low usage of library resources and services during the Summer period, the Library Summer Opening Hours is shorter than the Term Opening Hours.  There will be public announcement on closing 30 and 15 minutes before the Library closes.  Users can well complete their jobs, save the files and pick up their belongings.  Library staff will remind users politely a few minutes before closing as well.  For your information, the University provides a 24-hour Integrated IT Learning & Self-Study Centre on MB412, 4/F of the Main Building.  All staff and students can make use of the facility a

NOISE FROM RENOVATION WORKS IN THE LIBRARY [27 MAY 2009]

Thank you for your following comment and suggestion to the Library.

The University has been making good efforts on improving its building facilities. Major renovation works will be carried out after the regular terms when most students are away from campus. Such an arrangement is aimed at minimizing the noise and any disturbance to staff and students. However, it would not be feasible to conduct building works after office hours due to cost factor. Jackhammering works on 3/F will take 10 days more. Please find a seat in other floors of the Library during the period.

SUGGESTIONS OF BOOK RETURN SERVICE [20 MAY 2009]

At this moment, we do not have any plan to provide book return service at MTR stations. When the Library is open, you can use the book drop near the Library 1/F Entrance.  When the Library is closed, books can be returned to the book drop on the ground floor of the Main Building near the University Main Entrance.

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