Lingnan University Library MLLC Survey 2008 
(3 Mar - 9 Mar 2008)
|
| Have you ever used MLLC |
| Response |
Number |
Percent |
Graph |
| 1.
Yes |
55 |
79% |
 |
| 2.
No |
6 |
9% |
 |
| (No
Answer) |
9 |
13% |
 |
| Total Number of valid Responses: 70
|
| On average, how many days per week do you use
MLLC |
| Response |
Number |
Percent |
Graph |
| 1. 1
day |
21 |
40% |
 |
| 2. 2
days |
12 |
23% |
 |
| 3. 3
days |
9 |
17% |
 |
| 4. 4
days |
6 |
11% |
 |
| 5. 5
days |
3 |
6% |
 |
| 6. 6
days |
0 |
0% |
 |
| 7. 7
days |
2 |
4% |
 |
| Total Number of valid Responses: 53
|
| Overall, are you satisfied with MLLC
|
| Response |
Number |
Percent |
Graph |
| 1.
Yes |
47 |
87% |
 |
| 2.
No |
7 |
13% |
 |
| Total Number of valid Responses: 54
|
| I visit MLLC because of |
| Response |
Number |
Percent |
Graph |
| A course
assignment |
19 |
30% |
 |
| Independent
Study |
23 |
36% |
 |
| Leisure |
44 |
69% |
 |
| Total Number of valid Responses: 64
|
| Purpose of your last visit to MLLC was
|
| Response |
Number |
Percent |
Graph |
| To listen to
music CDs |
6 |
9% |
 |
| To scan
documents/photos |
9 |
14% |
 |
| To see the
new display materials |
20 |
31% |
 |
| To
study |
17 |
27% |
 |
| To use
colour printing |
3 |
5% |
 |
| To use
language learning materials |
9 |
14% |
 |
| To use
microfilm reader |
1 |
2% |
 |
| To use
Microsoft Office software on the PCs |
5 |
8% |
 |
| To watch
Local TV programmes |
10 |
16% |
 |
| To watch
movies |
20 |
31% |
 |
| To watch
television |
6 |
9% |
 |
| To borrow or
return Audio-visual materials (e.g. DVD, VCD etc) |
36 |
56% |
 |
| Total Number of valid Responses: 64 |
| Helpfulness of staff |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
13 |
23% |
 |
| 2.
Satisfied |
24 |
44% |
 |
| 3.
Acceptable |
16 |
29% |
 |
| 4.
Dissatisfied |
2 |
4% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 55
|
| Politeness of staff |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
16 |
29% |
 |
| 2.
Satisfied |
25 |
45% |
 |
| 3.
Acceptable |
14 |
25% |
 |
| 4.
Dissatisfied |
0 |
0% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 55 |
| Online registration system for language learning
programmes |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
7 |
13% |
 |
| 2.
Satisfied |
14 |
27% |
 |
| 3.
Acceptable |
29 |
56% |
 |
| 4.
Dissatisfied |
2 |
4% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 52
|
| MLLC web page |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
10 |
20% |
 |
| 2.
Satisfied |
15 |
29% |
 |
| 3.
Acceptable |
22 |
43% |
 |
| 4.
Dissatisfied |
3 |
6% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 51
|
| Language Learning Online web pages
|
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
9 |
18% |
 |
| 2.
Satisfied |
14 |
27% |
 |
| 3.
Acceptable |
25 |
49% |
 |
| 4.
Dissatisfied |
2 |
4% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 51 |
| Easiness in finding materials from the Library
Catalogue |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
9 |
17% |
 |
| 2.
Satisfied |
24 |
44% |
 |
| 3.
Acceptable |
18 |
33% |
 |
| 4.
Dissatisfied |
2 |
4% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 54 |
| Easiness in locating materials on
shelves |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
8 |
15% |
 |
| 2.
Satisfied |
22 |
40% |
 |
| 3.
Acceptable |
16 |
29% |
 |
| 4.
Dissatisfied |
9 |
16% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 55 |
| Up-to-dateness of materials in your subject
area |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
8 |
15% |
 |
| 2.
Satisfied |
21 |
40% |
 |
| 3.
Acceptable |
16 |
30% |
 |
| 4.
Dissatisfied |
8 |
15% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 53
|
| Overall collection coverage and quality
|
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
10 |
18% |
 |
| 2.
Satisfied |
21 |
38% |
 |
| 3.
Acceptable |
19 |
35% |
 |
| 4.
Dissatisfied |
4 |
7% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 55
|
| Loan quota for MLLC materials |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
8 |
15% |
 |
| 2.
Satisfied |
18 |
34% |
 |
| 3.
Acceptable |
21 |
40% |
 |
| 4.
Dissatisfied |
6 |
11% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 53 |
| Loan period for MLLC materials |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
6 |
12% |
 |
| 2.
Satisfied |
12 |
23% |
 |
| 3.
Acceptable |
26 |
50% |
 |
| 4.
Dissatisfied |
7 |
13% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 52
|
| Video booths |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
10 |
19% |
 |
| 2.
Satisfied |
20 |
37% |
 |
| 3.
Acceptable |
17 |
31% |
 |
| 4.
Dissatisfied |
6 |
11% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 54
|
| Audio booths |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
9 |
17% |
 |
| 2.
Satisfied |
20 |
37% |
 |
| 3.
Acceptable |
18 |
33% |
 |
| 4.
Dissatisfied |
6 |
11% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 54
|
| TV booths |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
10 |
19% |
 |
| 2.
Satisfied |
21 |
40% |
 |
| 3.
Acceptable |
19 |
36% |
 |
| 4.
Dissatisfied |
3 |
6% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 53
|
| PCs |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
8 |
15% |
 |
| 2.
Satisfied |
20 |
37% |
 |
| 3.
Acceptable |
22 |
41% |
 |
| 4.
Dissatisfied |
3 |
6% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 54
|
| Colour laser printer |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
9 |
17% |
 |
| 2.
Satisfied |
23 |
43% |
 |
| 3.
Acceptable |
20 |
38% |
 |
| 4.
Dissatisfied |
1 |
2% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 53
|
| Microfilm readers/printers |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
9 |
17% |
 |
| 2.
Satisfied |
19 |
37% |
 |
| 3.
Acceptable |
23 |
44% |
 |
| 4.
Dissatisfied |
1 |
2% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 52
|
| Document scanner |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
7 |
13% |
 |
| 2.
Satisfied |
23 |
43% |
 |
| 3.
Acceptable |
21 |
40% |
 |
| 4.
Dissatisfied |
2 |
4% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 53
|
| Mini-threater |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
9 |
18% |
 |
| 2.
Satisfied |
20 |
39% |
 |
| 3.
Acceptable |
20 |
39% |
 |
| 4.
Dissatisfied |
1 |
2% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 51
|
| New Display Area |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
11 |
21% |
 |
| 2.
Satisfied |
16 |
31% |
 |
| 3.
Acceptable |
21 |
40% |
 |
| 4.
Dissatisfied |
2 |
4% |
 |
| 5. Very
Dissatisfied |
2 |
4% |
 |
| Total Number of valid Responses: 52
|
| Cleanliness |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
20 |
38% |
 |
| 2.
Satisfied |
21 |
40% |
 |
| 3.
Acceptable |
12 |
23% |
 |
| 4.
Dissatisfied |
0 |
0% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 53
|
| Quietness |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
15 |
28% |
 |
| 2.
Satisfied |
21 |
40% |
 |
| 3.
Acceptable |
11 |
21% |
 |
| 4.
Dissatisfied |
3 |
6% |
 |
| 5. Very
Dissatisfied |
3 |
6% |
 |
| Total Number of valid Responses: 53
|
| Lighting |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
12 |
23% |
 |
| 2.
Satisfied |
27 |
46% |
 |
| 3.
Acceptable |
11 |
21% |
 |
| 4.
Dissatisfied |
2 |
4% |
 |
| 5. Very
Dissatisfied |
0 |
0% |
 |
| Total Number of valid Responses: 52
|
| Temperature |
| Response |
Number |
Percent |
Graph |
| 1. Very
Satisfied |
10 |
20% |
 |
| 2.
Satisfied |
26 |
50% |
 |
| 3.
Acceptable |
12 |
23% |
 |
| 4.
Dissatisfied |
3 |
6% |
 |
| 5. Very
Dissatisfied |
1 |
2% |
 |
| Total Number of valid Responses: 52
|
| New services you would recommend |
| Response |
Number |
Percent |
Graph |
| A. A2 colour
laser printers |
0 |
0% |
 |
| B. Octopus
printing service |
26 |
34% |
 |
| C. Language
Learning Workshop (For example, Japanese, Mandarin, Spanish
etc) |
25 |
39% |
 |
| D.
Multimedia Mac workstations |
8 |
13% |
 |
| E. Palm ;
Pocket PC |
8 |
13% |
 |
| F.
Dictionary Software |
22 |
34% |
 |
| G. Language
Learning database e.g. ILETS, TOEFL |
27 |
42% |
 |
| H. Portable
Cassette Recorder for lending |
8 |
13% |
 |
| I. Portable
MP3 Recorder for lending |
18 |
26% |
 |
| J. TV
Broadcast - NOW TV |
24 |
38% |
 |
| K. TV
Broadcast - TVB Pay Vision |
26 |
41% |
 |
| L. Others
(please specify) |
2 |
3% |
 |
| Total Number of valid Responses: 64 |
| Gender |
| Response |
Number |
Percent |
Graph |
| Male |
24 |
35% |
 |
| Female |
44 |
65% |
 |
| Total Number of valid Responses: 68
|
| Status |
| Response |
Number |
Percent |
Graph |
| Lingnan
Full-time Student |
56 |
82% |
 |
| Lingnan
Part-time / Joint Program Student |
1 |
1% |
 |
| Lingnan
Academic / Research Staff |
1 |
1% |
 |
| Lingnan
Non-academic Staff |
10 |
15% |
 |
| Others/
Non-Lingnan User |
0 |
0% |
 |
| Total Number of valid Responses: 68
|
| Length of time at Lingnan University
|
| Response |
Number |
Percent |
Graph |
| 1. 1st
Year |
18 |
27% |
 |
| 2. 2nd
Years |
17 |
25% |
 |
| 3. 3rd
Years |
22 |
33% |
 |
| 4. More than
3 Years |
10 |
15% |
 |
| 5.
Non-Lingnan User |
0 |
0% |
 |
| Total Number of valid Responses: 67
|
| Academic major |
| Response |
Number |
Percent |
Graph |
| 1.
Accountancy |
4 |
7% |
 |
| 2. Business
Management |
0 |
0% |
 |
| 3. China and
Asian pacific Affairs |
1 |
2% |
 |
| 4.
Chinese |
5 |
8% |
 |
| 5. Computing
and Decision Sciences |
1 |
2% |
 |
| 6. Cultural
Studies |
3 |
5% |
 |
| 7.
Economics |
2 |
3% |
 |
| 8. Economics
and Public Policy |
2 |
3% |
 |
| 9. English
studies |
2 |
3% |
 |
| 10. English
and Education |
1 |
2% |
 |
| 11.
Finance |
0 |
0% |
 |
| 12.
History |
1 |
2% |
 |
| 13. Human
Resource Management |
5 |
8% |
 |
| 14. Logistic
and Decision Science |
0 |
0% |
 |
| 15.
Marketing and International Business |
3 |
5% |
 |
| 16.
Philosophy |
3 |
5% |
 |
| 17.
Political Science |
3 |
5% |
 |
| 18. Risk and
Insurance |
0 |
0% |
 |
| 19. Social
Issue and Policy |
5 |
8% |
 |
| 20.
Sociology |
2 |
3% |
 |
| 21.
Translation |
10 |
16% |
 |
| 22. Visual
studies |
2 |
3% |
 |
| 23. Research
Centres/Inst. |
0 |
0% |
 |
| 24.
Associate of Arts |
0 |
0% |
 |
| 25.
Associate of Business Studies |
1 |
2% |
 |
| 26.
Associate of Social Sciences |
0 |
0% |
 |
| 27.
Pre-Associate Degree |
0 |
0% |
 |
| 28.
Diploma |
0 |
0% |
 |
| 29.
Others |
5 |
8% |
 |
| Total Number of valid Responses: 61
|
Lingnan University Library
|