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Ms Penny LAI
Ms Penny LAI
Access Services Librarian

I am responsible for managing and enhancing access services and resources sharing services, and implementing policies and procedures of different library services, as well as managing the physical library premises and facilities. I will also work with the Learning Support Team for organising and conducting various information literacy training and liaison activities for the library users.

Professional Qualifications:
Chartered Librarian (MCLIP), Chartered Institute of Library and Information Professionals, UK
Chartered Marketer, Chartered Institute of Marketing, UK
MSc in Information and Library Management, University of Northumbria, UK