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盜信 (27 Aug 2013)

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-- Due to copyright restriction, no online video is available for this episode. --
調查員Agnes接手調查案件,親自到郵政署申請郵件轉遞。在申請期間,Agnes發現郵政署雖有各樣的驗證步驟,但由於執行職員處理馬虎,所以輕易地申請成功,同時亦明白為何陳先生的信件會被人轉走。投訴成立,申訴專員公署亦建議郵政署要提醒職員嚴加遵守指引,亦需對自己的工作指引熟悉。郵政署也於事後修改有關程序,堵塞漏洞。

Program: 
申訴
Publish Date: 
Tuesday, August 27, 2013
Station: 
RTHK
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