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Bedside manner (17 Aug 2000)

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It is complained that Hong Kong doctors lack the etiquette of bedside manner, which aims at improving doctor-patient relationship. Language, race, workload, education and cultural attitudes affect the quality of bedside manner. Felice Mak-Lieh (Head, Department of Psychiatry, Queen Mary Hospital) also claims that the Health Maintenance Organisations (HMO's) opened by Quality Healthcare, the largest publicly listed medical corporation, are totally unregulated. She suggests that regulations should be made in terms of the quality of care. But the Health and Welfare Bureau explains that medical practitioners are free to offer any mode of medical services so long as they follow the Professional Code of Conduct in their provision of services.

Program: 
Pearl Report
Publish Date: 
Thursday, August 17, 2000
Station: 
TVB
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