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LibQual+® Library Survey 2019


The Library is conducting LibQUAL+® Survey among all existing Library users, including Lingnan students, faculties and staff to solicit views and opinions on the library services.

English Version
Chinese Version (中文版)

What is LibQUAL+® Survey?

The Library Survey is conducted via LibQUAL+® Survey. It is a web-based survey designed for libraries to solicit, track, understand, and act upon users’ opinions of the service quality. Our Library has adopted the LibQUAL+® Survey for conducting the Library Surveys in 2007, 2011 and 2015 respectively. This year, the Library will participate in the joint library survey with other UGC-funded University libraries using LibQUAL+®. Results of the survey will allow a comparative analysis of our services with other University libraries in Hong Kong.

Help Us Plan for the Future!


The survey will open from 1 to 30 November 2019. It will take about 10 minutes to complete and all the responses from the participants will remain anonymous.

Winning Book Coupons!

As a token of appreciation, the Library users who complete the online survey on or before 30 November 2019 are eligible for a lucky draw. Prizes for the lucky draw are as follows:

  • One HK$1,000 Book Coupon
  • One HK$800 Book Coupon 
  • One HK$500 Book Coupon 
  • Seven HK$200 Book Coupons 

Participating in the Lucky Draw

  • Please enter your Lingnan email address after filling out the survey. The email address will be used for the lucky draw and notified the winners only.
  • Only Lingnan University students, faculty and staff are eligible for participating in the lucky draw.
  • Each eligible participant can only enter the lucky draw once. Duplicate email addresses or multiple entries of the same participant will be excluded from the lucky draw.
  • Results will be announced in December 2019 and winners will be notified by email directly.
  • Prizes cannot be exchanged or converted into cash.
  • All Lingnan University Library staff are not eligible to participate in the lucky draw.
  • Lingnan University Library reserves the right to amend or modify the terms and conditions for the lucky draw as stated above without prior notice.

For enquiries, please contact Frankie Tsang (Assistant Librarian) at 2616 8572 or via email: