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Ask a Librarian


Need help finding information or doing research?  You can:

1. Email to

Click here to submit your enquiry online

2. WhatsApp a Librarian: 6057 6002 


Click HERE to contact us immediately

(supported by WhatsApp web if you are using PC)

                         Whatsapp qr code                             

Scan the QR code above 

to save the number in your mobile device  

Service hours: Monday to Friday, 11:00 a.m. - 7:00 p.m. (except holidays)

WhatsApp messages received beyond the service hours will be answered on the next service day

WhatsApp Service Guidelines


3. Visit or phone (2616 8571) our Integrated Helpdesk at the Chiang Chen Information Commons (1/F) for assistance


4. For in-depth research assistance

Make an appointment for the Research Consultation Service


5. You can also click here to submit user suggestions or click here to view our replies to previous user suggestions