is a direct and user-friendly service for Library users to use WhatsApp to contact librarians, so as to locate general Library information and seek assistance when using the Library.
All you need is a mobile device, with the WhatsApp application installed, and connected to Wi-FI or mobile network, before you can contact the librarians.
The service hours is 11:00 a.m. - 7:00 p.m., from Monday to Friday (except holidays) unless specified otherwise. Enquiries received beyond the service hours would be answered on the next service day.
Please note that the turnaround time of the replies would be normally within 15 minutes. For urgent enquiries, please contact the Library at 2616 8586 or fill in this form.