Some library materials are requestable by other users when they have been checked out and those requested materials are subject to recall. Please refer to the following procedures and guides for details.
Request
You can place a request to hold books with the status of “Available”, “On Loan” and “In Process of Cataloguing” by clicking "REQUEST" in 1-Search for the following collections:
- Books
- High Use Books
- In Process (Request for Rush Processing)
- Large Books
- Multimedia (2/F MLLC)
- New Arrivals
- Special Collections
- Storage
- Bound Journals
Please note the following arrangement for request:
- More than one hold request to an item - the checkout period of that library item will be shortened to one week for students and two weeks for staff and postgraduate students respectively.
- In Progress (Request for Rush Processing) - the requested library materials will be processed immediately and will be ready for pick up within three working days.
Request Quota
Please refer to our Checkout Privileges for details.
How to Request
- In the item record, you will be reminded to sign in to "My Library Account".
- After signing in, you can see the request option. Click "Request" to process.
Please read the note carefully. - Select your desired "Pickup Location" from the dropdown menu.
- Click "SEND" to submit your request.
Pick Up
- Staff: You can pick up the requested library materials at the Service Counter or we will deliver them to your Department General Office by using the Office Delivery Service.
- Students and other library users: You can pick up the requested library materials at the Service Counter. Please be reminded that your requested library materials will be kept for three library opening days only. You are urged to pick up the requested library materials as soon as possible.
Recall
- All checkout library materials are subject to recall by others, the original due date may be shortened. An email notification will be sent by the Library to inform you the revised/shortened due date. You should return these library materials according to the revised due date.
- HKALL Recall Notice
- Academic Staff / Research Staff / Non-Academic Staff / Postgraduate Students (UGC-funded)
- Hold placed after the user has checked out the item within the initial checkout period: recall notice issued, no due date change
- Hold placed after the user has checked out item beyond the initial checkout period : recall notice issued, 15 days recall period
- Undergraduate Students (UGC-funded) / Self-financed Sub-Degree Students including LIFE students
- Items cannot be recalled.
- Academic Staff / Research Staff / Non-Academic Staff / Postgraduate Students (UGC-funded)